Error: "Your server has unexpectedly terminated the connection"

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When you attempt to send or receive email, you see one of the following error messages:

"Your server has unexpectedly terminated the connection. Possible causes for this include server error messages, network error messages, or a long period of inactivity. (Account: , POP3 Server: or IMAP ServerError: . Number 0X800CCC0F"

"The TCP/IP connection was unexpectedly terminated by the server. (Account: , POP3 Server: Error Number:0x800ccc0f"

"XIMS: Outlook Express POP3 or IMAP, Error 0x800ccc0e, Socket Error 10061"

"The connection to the server has failed. Account , server, , protocol, port 110, or port 25 0x800ccc0E"

"A time-out occurred while communicating with the server... 0x800ccc19"

You suspect that email scanning AntiVirus is causing it.

STEP 1 :Fix most common connectivity issues with AntiVirus

Use an original Antivirus so it can protect your mails and your computer.

Setup your Antivirus and run a tool to fix common connectivity issues.

we advice you to use NOD32 ESET

STEP 2 :Get the latest updates for your computer

Run a tool to download the latest updates and virus definitions.

STEP 3 :Disable AntiVirus

Disable NOD32 ESET AntiVirus scanning

Check Enable Auto-Protect (recommended).

Restart the computer.

Notes: If the error message continues, then the problem is not caused by email scanning. It is most likely caused by a configuration problem with your email program, Internet connection settings, or another firewall. So go to the Email Trouble shooting page or Contact US

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